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Diane Calka
Diane Calka - Your Pets My Passion
Diane Calka's Bio:
Diane Calka's Experience:
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Self-Employed at Your Pets My Passion
May 2008 - Present | Stamford, CTIdentify developmental needs of my business: Review financial statements for discrepancies, sale trends, and productivity along with financial goal achievements. Analyzed reports to determine areas needing cost reduction and sales marketing development. Exercise full responsible for pet care and safety, coordinate dog walking and pet sitting schedules. Complete all paper work, collect fees and reconcile accounts.
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Client Service Representative at Petsmart
July 2008 - June 2011 | Stamford, CTUsed active listening skills to determine staff and customer needs and/or concerns. Responsible for answering heavy phone volume, coordinated dog/cat boarding and doggie day camp schedules. Walked, fed, exercised and groomed pets staying at the pet hotel coupled with cleaning cages. Monitored shrinkage as well as assist with other duties requested by manager.
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Travel Soccer Administrator at OGRCC
January 2007 - May 2008 | Greenwich, CTCoordinated all aspects of travel soccer program for 500 + kids. Responsible for answering heavy phone volume. Ordered equipment and uniforms. On-call 7 days a week during soccer season to make sure games ran smoothly.
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Day Care Coordinator at Bandilane Canine Center
November 2005 - January 2007 | Stamford, CTReceived all in-coming calls. Orchestrated grooming appointments, private lessons and registration for day camp. Responsible for daily operations of front desk. Assisted with dog training classes and special events. Organized training materials for all dog training classes and orientations. Resolve financial and customer issues professionally. In addition, to up-selling additional services and items.
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Customer Svc. Representative at Bull’s Head Pet Hospital
November 2005 - January 2007 | Stamford, CTAccountable for answering all incoming calls and coordinating appointments. Completed intake paper work for new clients and updated files on an on-going basis. Processed/audited invoices for clients to ensure accurate medical fees and procedures. Gathered research and put together a business plan to start a daycare program for the hospital.
Diane Calka's Education:
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Eastern CT State College,Willimantic, CT
Diploma in Academic StudiesConcentration: I studied psychology and sociology. -
Norwalk Community College, Norwalk, CT
Diploma in Academic Studies -
Stamford High School, Stamford, CT
Diploma in Academic Studies
Diane Calka's Interests & Activities:
Diane Calka like to ride my scooter, my bike, do lots of arts and crafts, play the flute and spend a lot of time with my dogs at the beach, parks and dog parks. Diane Calka work out everyday, go for long walks, I like to go hear bands. Love to do Dogwalking, petsitting, daycamp, pick-up and drop-off services.